Terms of Service

1. Acceptance of Terms

By accessing and using the Quick Helix website (quick-helix.com) and our services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

Quick Helix is operated from 3 Evans Ln, Melbourne VIC 3000, Australia. These terms are governed by Australian law.

2. Description of Services

Quick Helix provides festival and cultural event planning, consultation, and promotional services throughout Australia. Our services include:

• Festival planning and coordination
• Cultural consultation services
• Event marketing and promotion
• Information about Australian festivals and cultural events
• Newsletter and update services

3. User Responsibilities

When using our website and services, you agree to:

• Provide accurate and truthful information
• Use our services lawfully and respectfully
• Respect intellectual property rights
• Not engage in harmful or disruptive behavior
• Maintain the confidentiality of any account credentials

4. Intellectual Property

All content on the Quick Helix website, including text, graphics, logos, images, and software, is owned by Quick Helix or our licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

5. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference. By using our services, you consent to the collection and use of information as described in our Privacy Policy.

6. Service Availability

We strive to maintain continuous service availability but cannot guarantee uninterrupted access. We may temporarily suspend or restrict access for maintenance, updates, or other operational reasons. We are not liable for any inconvenience caused by service interruptions.

7. Payment and Refund Policy

For paid services:

• Payment terms will be specified in individual service agreements
• All prices are in Australian Dollars (AUD) unless otherwise stated
• Refunds are subject to our individual service agreements
• Cancellation policies vary by service type

8. Limitation of Liability

To the maximum extent permitted by Australian law, Quick Helix shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability shall not exceed the amount paid for our services in the 12 months preceding the claim.

9. Cultural Sensitivity

We are committed to cultural respect and sensitivity, particularly regarding Aboriginal and Torres Strait Islander cultures and traditions of immigrant communities. We expect all users to share this commitment and respect cultural protocols when participating in our events or services.

10. Third-Party Links

Our website may contain links to third-party websites. We do not endorse or assume responsibility for the content, privacy policies, or practices of third-party sites. You access such sites at your own risk.

11. Termination

We reserve the right to terminate or suspend access to our services at our discretion, without notice, for conduct that violates these terms or is harmful to other users, us, or third parties.

12. Changes to Terms

We may modify these Terms of Service at any time. Material changes will be communicated through our website or by email. Continued use of our services after changes constitutes acceptance of the new terms.

13. Dispute Resolution

Any disputes arising from these terms or our services will be resolved through good faith negotiation. If resolution cannot be reached, disputes will be subject to the jurisdiction of Australian courts in Victoria.

14. Contact Information

For questions about these Terms of Service, please contact us: